Question 1

How do I export a pitch as a PDF?

Accepted Answer

Use the PDF export option in the pitch's share or export menu. Pitchello generates a high-resolution PDF that preserves your exact layouts, fonts, and media positions. Large pitches with many videos take longer because each frame is rendered server-side.

Question 2

Why does my exported PDF look slightly different from the editor?

Accepted Answer

PDFs are a static medium, so videos render as their cover frame and any animated hover states become still. Fonts, colors, and layout should match the editor exactly. If a page looks off, make sure all its media has finished processing before exporting.

Question 3

What is the .pitch file format?

Accepted Answer

The .pitch format is Pitchello's native portable file — a single container that bundles your pages, grid layouts, settings, and all the media you used. You can export a .pitch file as a backup or to move a pitch between workspaces, then import it anywhere to get a perfect copy.

Question 4

Can I import a PDF into Pitchello to edit it?

Accepted Answer

Yes — PDF import turns each page of your PDF into a Pitchello page with the original content placed in the grid. This is meant for re-working existing treatments, not pixel-perfect reproduction. Once imported, everything is fully editable like any other pitch.

Question 5

Who on my team can export pitches?

Accepted Answer

Anyone with admin or editor access to a pitch can export. Viewer-only roles and share-link visitors can't trigger exports themselves unless you've explicitly enabled PDF download on the share link — see Share Links for how download permissions work per link.

Import & Export